Contact our Sales Team: 0800 783 5887

Stuck? Freephone our SALES HELPLINE on 0800 78 35 887 for more designs, products & services.


About Us

MAJIsign Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us.

Our Contact Details
MAJIsign Limited
66 Eastern Way
Bury St. Edmunds
Suffolk
United Kingdom
IP32 7AB


Phone: 0800 78 35 887

Fax: 01284 724677

Email: internet@majisign.co.uk


General

majisign.co.uk and all associated pages (the Site) is owned by Majisign Limited, a company registered in England (company number 05385029) Our VAT number is 858 2570 93. We are a limited company.

You are registered with us as a business customer and these are the terms and conditions of sale (the Terms) that apply to transactions between you and us.

The Contract is the contract between us and you for the sale by us and purchase by you of the Product in accordance with these Terms. By purchasing any products from us (the Products) and by using the Site or submitting orders, you acknowledge that you have read and you agree to be bound by and comply with these Terms and that they supersede any alternative or previously used terms of supply.


Making A Purchase

Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.


PLEASE NOTE - ALL PRICES SHOWN ON THE WEBSITE ARE EXCLUDING VAT


We accept most credit and debit cards. Visa, Visa Debit, Mastercard and Maestro

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

If we agree to allow you to open a managed trade account (a Trade Account) with us you may email, or telephone us with your Order. Orders can also be input using the separate log-in details for your account, if these have been supplied to you. You should ensure that the terms of your Order are complete and accurate. We will manually input your Order into our online Site system to process the Order. You will be sent an order acknowledgement containing details of your order which you must check for any errors, this is your responsibility. If you discover any errors you must notify us in a timely fashion and prior to the order being sent, otherwise we will not be able to make changes to the Order details and we are not responsible or liable to you for such errors unless we have failed to correct them following notification from you received prior to dispatch.


Title to the Products shall not pass to you until the later of the following:

· we have received payment in full (in cash or cleared funds) for the Products and all other sums which are or which become due to us for sales of the Products or any other products to you; or

· completion of delivery by our carrier.

Credit Accounts

You may apply to us in writing to set up a credit trade account which we may grant or refuse in our absolute discretion (Trade Account).

If you have a Trade Account you will not have to pay the full sum upon ordering but may pay for any Products ordered by you by the 30th day of the month following the invoice date.

If you do not pay on time we may (without prejudice to our other rights and remedies) suspend your account and/or withdraw the Trade Account in our absolute discretion at any time by email notification to you and also charge interest in accordance with late payment legislation


Shipping and Handling

Shipping is by next day courier. This does not mean that the product is shipped the same day you place your order. We aim to dispatch orders within 3-5 days. Certain items that require customisation may take an additional 3 - 5 days to complete. For bespoke items we will advise the estimated delivery at the time of order. Please Note: Shipping price is for England, Wales and lower parts of Scotland only. Scottish Highlands, Ireland, Channel Isles, Scilly Isles, Isle of Man and international deliveries will require additional charges. Please contact us for advice & prices.


Damaged Items

If you are unfortunate enough to receive an item which has been damaged by the courier, make sure it's noted on the courier's paperwork. If you notice after the courier has left, you must inform us within a 24-hour period. No claims for damaged or missing items can be made after this time, unless signed for as damaged or missing. We cannot be held responsible for any delivery signed for as undamaged which is subsequently reported to have been damaged in transit.

We will only accept return of personalised or bespoke goods if they are damaged or faulty. If the product arrives to you damaged or faulty in any way, this must be notified within 3 days of receipt. For clarity, we request that notification be made in writing (email, letter or fax). The sales staff will then arrange to uplift and replace where appropriate.

Should products arrive in a condition which makes them not fit for purpose and assuming we have been notified within 7 days of receipt for stock products and 3 days of receipt for bespoke or personalised products we shall, at our discretion, repair or replace the defective Products, or refund the price of the defective products in full. We will not replace products where a defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions.

Ex Display Products or Clearance Products are highlighted as being such on our Site at the time you place your Order. For such products, ex-display or used stock it will be noted in the Product description on the site


Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.


Tax Charges

All prices are exclusive of 20% VAT. The total at checkout includes VAT


Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.


Privacy Policy

MAJIsign Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.  MAJIsign Limited will keep buyers information when order details are processed.  These details will be used to communicate MAJIsign offers and materials only.  If you wish to unsubscribe at any time please choose the unsubscribe button on the communications you receive.


Cookies

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. They are also used after you have logged in as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to 'block cookies'. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes


Returns and Cancellations

Your right to cancel your order: cancellation notice

Under the Consumer Protection - 'Distance Selling Regulations 2000' you (the consumer) have the right to cancel your order for un-personalised goods within a 7 working day period. The cancellation period starts from the day the order is placed.

For personalised goods you can cancel your order at any time prior to the goods being made though there may be a cancellation charge equivalent to any artwork or plate charges already incurred by MAJIsign Ltd.

The regulations require the consumer to send a notice of cancellation in writing, including fax or email. A telephone call is not sufficient. In the event of cancellation the goods must be returned (as new) at the consumer's own expense. The item(s) must be returned to us unused and in re-saleable condition. You will be liable for all postage costs incurred as a result of returning an item to us. We cannot issue a refund until we have received the goods. We recommend you obtain proof of posting when you return any goods to us. This does not affect your statutory rights as a consumer.
If required MAJIsign Ltd can arrange for the goods to be collected and the cost will be returned from the refund total.

For Products to be exchanged or replaced, any additional payments required will be taken from you using the same payment method as for the original purchase made by you. Replacement Products will not be dispatched until such payment has been received.

Any refunds given under this Contract will only be made to the account(s) from which payment for the Products was received


For un-personalised goods or stock items, we have a 7-day returns policy, so if for any reason you are unhappy with your purchase you can return it to us within 7 days of receipt. To qualify for credit, goods must be returned in original packaging and in a re-saleable condition. We reserve the right to charge a 20% restocking fee where we deem applicable and will not credit original carriage charge. If the product arrives to you damaged or faulty in any way, this must be notified within 24 hours of receipt. The sales staff will then arrange to uplift and replace. Thereafter we accept no responsibility as goods may have been damaged after arrival. This does not affect your statutory rights.


Returns and Restocking Policy: Any undamaged and re-saleable goods that are returned for credit will be subject to a restocking charge of 15% of the value of the returned goods or £20.00, whichever is the greater.


 
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  • MAJIsign Limited, 66 Eastern Way, Bury St. Edmunds, Suffolk, IP32 7AB
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