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Delivery Information

We manufacture our products in-house, allowing us to dispatch orders quickly and efficiently. Once your quoted production lead time has been completed, your order is shipped using a trusted next working day courier service for the majority of UK mainland deliveries.

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1. Order Placed

Your order is received and scheduled into production.

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2. Manufactured

Your order is produced within the lead time agreed upon your order being accepted.

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3. Dispatched

Once complete, your order is packed and handed to our courier.

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4. Next Day Courier

Your parcel travels using a next working day courier service.

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5. Delivered

Your order arrives ready for you to enjoy.

Next Day Courier Service

We use a next working day courier service as our standard delivery method. *

Delivery Details

⏰ Order Cut Off

Orders placed before 2:00pm Monday to Friday are processed the same working day where stock and production schedules allow.

📅 Working Days

Lead times and delivery estimates are based on working days only and exclude weekends and Bank Holidays.

🎨 Artwork Approval

Where artwork is required, production begins once final artwork has been approved in writing.

💳 Payment

Orders must be paid in full before production or dispatch.

🚚 Free Website Delivery

Free UK mainland delivery is available on website orders over £150.

📦 Courier Service

Standard deliveries are sent using a next working day courier service. Premium timed or Saturday deliveries are available on request and are not available through the website.

📍Remote Areas

Scottish Highlands, Islands, Northern Ireland and other remote postcodes may require additional delivery time.

🏠 Delivery Address

Please ensure somebody is available to receive your order. Couriers are generally unable to leave parcels in a safe place and may not automatically reattempt delivery.

📦 Bulk Orders

Larger orders may be palletised for delivery. We will advise you before dispatch where this applies.

📋 Split Shipments

Where appropriate, orders containing multiple products may be dispatched separately to avoid unnecessary delays.

🌍 International Orders

Website orders are available for UK delivery only. Please contact our sales team for international delivery quotations.

☎️ Telephone Orders

Telephone and email orders are subject to a minimum delivery charge of £8.00 + VAT. Charges vary depending on parcel size, weight and destination.